The personalized and interactive service of the New Social Insurance for Employment

When the NASpI application is accepted, INPS sends the beneficiary a text message inviting him to consult his MyINPS area, the reserved area of ​​the INPS portal accessible through SPID, CIE and CNS.

In the reserved area, a personalized video guide shows the user how his Naspi was calculated, what are the compatibility rules to consider, the amount and duration of the benefit, in order to anticipate the answers to the most frequently asked questions: "How much will I take every month? For how many months? When will i receive the first installment of NASpI? What should I do if I find a new job? ”.

With a simple and clear communication, the video guide accompanies the user in the autonomous management of his NASpI, opening an interactive channel between him and Inps thanks to special icons that appear gradually in the video.

For those who have enhanced the NASpI demand fields relating to self-employed work and expected self-employment income, the video guide is personalized with additional messages aimed at reminding the obligation of annual income communication (to reduce litigation) and the possibility to ask for the NASpI advance.

The video guide remains available to the beneficiary for a few months in the My INPS notification area, and can also be downloaded through the QR Code present in the letter of attribution of the benefit delivered to the online mailbox.

In the INPS Comunica section of the INPS portal it has published the NASpI Dossier and faq, for all further clarifications.

The personalized and interactive service of the New Social Insurance for Employment

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