The use of digital channels for banking operations will increase in 2022: customers active on Mobile Banking grow by 13,1% while those who operate via Internet Banking from the Web Portal by 3,3%. The trend is driven by customers who access Mobile Banking from smartphones with the app (application), which in the last 5 years (between […]
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Banks, ABI: advice to operate online even more protected and secure The banking world is increasing its commitment to the fight against cybercrime. Especially in this phase of commitment against Coronavirus, ABI recommends using home banking safely. To connect to the bank's website, type the address directly in the navigation bar and check that the [...]
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In the Annual Report of Abi Lab the photograph of Internet and Mobile Banking users The digital transformation underway in recent years has placed greater emphasis on the centrality of the customer within the offer of banks. With this in mind, the Abi Lab-Doxa online survey, contained in the Annual Report on Digital Banking, created by the Abi Lab Consortium, analyzes [...]
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In the Abi Lab Annual Report, a photograph of Mobile Banking users The bank in "mobility" is even more tailored to the customer. With the emergence of new technologies, in fact, banks have been able to seize the opportunities linked to the development of this channel right from the start, calibrating the offer with the expectations of the increasingly accustomed customer [...]
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8 million active mobile customers in 2017, up 68% compared to the previous year. In the Annual Report of Abi Lab the point on the development and potential of the bank in "mobility". Strong surge in active users operating in "mobility" from Smartphones and Tablets: about 8 million in 2017, with growth [...]
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5,6 million active customers from Mobile in 2016. In the Abi Lab Annual Report, the point on the development and potential of the bank on the move. In 2016 there were 5,6 million active users of the bank on the move, with an 11% increase in the number of customers from Smartphones and Tablets, with the first [...]
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